May 05, 2024  
2015-2016 Technical College of the Lowcountry - Catalog/Student Handbook 
    
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2015-2016 Technical College of the Lowcountry - Catalog/Student Handbook [ARCHIVED CATALOG]

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MKT 135 - Customer Service Techniques

Lec. 3 Lab. 0 Cr. 3
Prerequisite(s): ENG 100 , BUS 140  or MAT 102 , RDG 100 .
This course is a study of the techniques and skills required for providing customer service excellence, including illustrations to turn customer relations into high standards of customer service, satisfaction, and repeat sales.


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