Apr 23, 2024  
2016-2017 Technical College of the Lowcountry - Catalog/Student Handbook 
    
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2016-2017 Technical College of the Lowcountry - Catalog/Student Handbook [ARCHIVED CATALOG]

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CPT 268 - Computer End-User Support

Lec. 3 Lab. 0 Cr. 3
Prerequisite(s): ENG 100 , MAT 101 ,  RDG 100 .
This course prepares students to train and support end-users. Topics include end-user support functions, developing training modules, and strategies to provide ongoing technical support. Emphasis is on solving problems with users (needs analysis, troubleshooting, and interaction with users).


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